CRM Articles Better Manage your Organization.

Small Business CRM Articles

Below are some useful articles that can help you to build and manage a better business through effective CRM practices.

Customer Service Training

Customer service training, sales training and help-desk training makes a institution an efficient organization.

CRM Software

CRM software or Customer Relationship Management software makes customer service much easier and enhances the company-client correlation.

Business CRM solutions

Business CRM solutions are necessary for every company to know better their customer needs.

CRM Software System

CRM software systems, comprise software and web-based capabilities, improve organization’s revenue, profit and customer satisfaction.

CRM Process Management

CRM process management includes all the activities in an organization, aimed at the goal of developing better customer service.

Automotive CRM Tool

Automotive CRM tool is vital for automakers for proper customer relationship management.

CRM Definition

Customer Relationship Management (CRM) can be defined as the business strategy built around the concept of improved customer service.

CRM Database

CRM database is a centralized storage place for managing all customer information.

Open Source CRM

With open source CRM, a company can easily make the customization according to its specifications.

CRM Strategy

Successful CRM strategies are important for successful businesses. Best CRM strategy ensures better customer management and profit.

CRM Marketing

CRM marketing software applications and systems can track offers, dates, type of communications, price variations and promotional campaign periods.

CRM Benefits

CRM benefits include better customer interaction, data processing, processes integration, database management, order processing, etc.

CRM Architecture

CRM architecture defines responsibilities and roles in seller-customer relationships.

CRM Software Providers

Today all CRM Software providers are keen to serve companies across a broad spectrum of industries.

CRM Application

CRM application includes either CRM software solutions and /or whole business approaches focused on customer needs.

eSalesTrack web based Sales Force Automation
helps you in automating all the following tasks with ease:

  • Account Management
  • Contact Management
  • Opportunity Management
  • Product Management
  • Quota Management
  • Product Catalogs Creation
  • Activity Management
  • Setting up Customizable Dashboards
  • Custom Status Reporting
  • Sales Document Storage
  • Lead Routing
  • Lead Assignment
  • Territory Management
  • Event Calendaring
  • Task Management
  • Partner Tracking
  • Sales Forecasting
  • Sales Pipeline Visibility
  • Sales Analytics
  • Sales Process Guide
  • Customization Analytics